Bo Lykkegaard joined IDC in 2002 and focuses on the composition and developments of the Western European applications software
market, in particular ERP, CRM, HR, and payroll applications. Specific research areas include market analysis, competitive
analysis, case studies, end-user surveys, and software market splits by vertical segments and company size segments. In addition,
Lykkegaard analyzes the impact of new trends, such as open source, software-as-a-service, and service-oriented architecture
(SOA) on the applications markets. Finally, he delivers consulting on ROI and TCO analysis in the applications software field.